Yearly Archives: 2012


Are You A Good Manager (Of Your Intranet)?

Traditional managers often lack the skills required to understand if an intranet is successful or not. If utilized correctly, the intranet could save staff time and make things easier. If you can save 5 minutes from one task, imagine the overall domino effect that impact your whole operation. It is […]


Web and Print Are Two Different Things

Of all the things that make the Web different from print, linking is the most important. Are we tool-making animals or are we animals made by tools? It’s an old question. How much did the feather pen shape our minds and worlds? We invented the printing press which then invented […]


Is The Customer Always In Charge?

The shift away from blind faith and unquestioned brand loyalty is good for both customers and organizations. “Conventional political wisdom says it can be pretty much taken for granted that most voters lean sharply left or right and commit to one candidate early on,” the story continued, “and the real […]