Yearly Archives: 2017


Why Navigation Is More Important Than Search

Recently, we did some extensive task testing with a technical audience. 70 percent started the task by clicking on a link, 30 percent used search. The larger the website, the more important it becomes to have quality search. However, the foundation of all great websites is, and always will be, […]


Is Your Homepage in Decline?

More and more customers are going straight to specific pages on your website, rather than the homepage. In 2010, 39 percent of the page views for a large research website were for the homepage. By 2013, it was down to 19 percent. In one month in 2012, of the 70,000 […]